These are the steps you need to follow to get around this problem.

In order to install the Active X controls you need to manually change your browser's security settings temporarily to allow the Active X controls to be installed. 

Once the controls are installed you will need to set your browser's security settings back to their default settings.

Instructions for changing your security settings to allows Active X controls to be installed:

The first problem you will encounter when connecting to the DVR is the yellow warning bar at the top of your browser window. 

The message will read something like:

"To help protect your security. Internet Explorer stopped this site from installing an ActiveX control on your computer. Click here for options..."

Example:

Position your mouse pointer over the yellow bar and right click and select the "Install Active X" option.

Now you will most likely get the following warning pop-up box from Windows.
This POP-UP button will say something like:
"Windows has blocked this software because it can verify the publisher."

Notice your only option is to click "OK".

Click on the OK button and it will go away.

To get around this Unknown Publisher Error follow the instruction below.
We are going to temporarily make some changes to Internet Explorer's Security Settings.

On you computer, Click on "START" then "Control Panel" or "Settings then Control Panel" then click on "Internet Options".

The Internet Options Window will open as seen below.

Then click on the "SECURITY" tab at the top. The Click On the "CUSTOM LEVEL" button at he bottom.

The Security Settings Window will open.
Use the SLIDER to scroll down until you see "Download Unsigned ActiveX Controls"
It will be set to "DISABLE"
Change it to "PROMPT"
Click "OK" until all the Internet Options Windows have Closed.
You may be asked "ARE YOU SURE YOU WANT TO CHANGE YOUR SECURITY SETTINGS"
Click "YES"

Now refresh the Browser and start over.
This time after you install the ActiveX from the YELLOW error bar,
Instead of seeing this:


You will see this:

Click on the "INSTALL" button.

You are done installing the DVR software and it should work.

Once you have DVR working be sure to set your security level back to "DISABLE".

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